FAQs

What are your opening hours?

Tues-Sat 10am-5pm, Sun 11am-5pm.Please call first if making a special journey to avoid disappointment. If it is more convenient for you we are happy to make appointments outside of these times whenever possible.

Where can I park?

There are 1 hour parking bays in Highgate Avenue, Southward Avenue, Holmesdale Road and Jacksons Lane, close to their junction with Archway Road. Parking in residents bays in Highgate Avenue is permitted before 10am or after 12pm. Please check notices before parking in case of changes.

Do you deliver?

Local delivery is usually free. We work with trusted partners to deliver further afield at competitive rates. Please ask for a quote

Do you offer a sourcing service?

We are very happy to find specific pieces for you. Call or email with your requirements or, better still, pop into the shop for a chat

Can I choose how you re-upholster a chair/sofa I would like to buy?

Absolutely! We have lots of beautiful fabrics (and hides) you can choose from, with free samples sent direct to you. Or you can of course provide your own.

Do you buy?

Yes we do! Please send a photo and we will get back to you.

What is your returns policy?

Pieces bought on-line or over the phone can be returned for a full refund (return carriage costs to be paid by the customer) for up to 14 days from the the day after receipt. Items bought in the shop will only be refunded if they are faulty or not fit for purpose. This does not affect your statutory rights.

Do you restore/re-upholster customers own furniture?

Restoration is naturally labour intensive (when it’s done right) and we just don’t have time to take on outside work. Sorry!